Udemy - Salesforce Lightning 2020 Certified Administrator Part 3

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Salesforce Lightning 2020 Certified Administrator Part 3 [TutsNode.com] - Salesforce Lightning 2020 Certified Administrator Part 3 01 Course and Service & Support Introduction
  • 010 Email to Case.mp4 (117.1 MB)
  • 001 Course Introduction - Service and Support Applications Knowledge Area.html (4.3 KB)
  • 002 Assigning the Service Cloud Feature License to Users.en.srt (2.9 KB)
  • 002 Assigning the Service Cloud Feature License to Users.mp4 (35.6 MB)
  • 003 Case Management Overview - Core Case Features and Functions.en.srt (9.1 KB)
  • 003 Case Management Overview - Core Case Features and Functions.mp4 (59.6 MB)
  • 004 Support Processes.en.srt (3.8 KB)
  • 004 Support Processes.mp4 (20.4 MB)
  • 005 Case Record Types.en.srt (6.9 KB)
  • 005 Case Record Types.mp4 (41.7 MB)
  • 006 Creating and Revising Status Picklist Values on Cases.en.srt (7.3 KB)
  • 006 Creating and Revising Status Picklist Values on Cases.mp4 (42.1 MB)
  • 007 Editing Case Page Layouts and Assignments.en.srt (14.7 KB)
  • 007 Editing Case Page Layouts and Assignments.mp4 (107.6 MB)
  • 008 Adding a Path to Cases.en.srt (12.4 KB)
  • 008 Adding a Path to Cases.mp4 (75.9 MB)
  • 009 Service Console Customization.en.srt (13.8 KB)
  • 009 Service Console Customization.mp4 (90.8 MB)
  • 010 Email to Case.en.srt (18.9 KB)
  • 011 Web-to-Case.en.srt (7.0 KB)
  • 011 Web-to-Case.mp4 (40.4 MB)
  • 012 Case Assignment Rules.en.srt (12.3 KB)
  • 012 Case Assignment Rules.mp4 (77.2 MB)
  • 013 Support Settings.en.srt (1.9 KB)
  • 013 Support Settings.mp4 (10.9 MB)
  • 014 Case Queues.en.srt (9.2 KB)
  • 014 Case Queues.mp4 (54.8 MB)
  • 015 Case Auto-Response Rules.en.srt (11.6 KB)
  • 015 Case Auto-Response Rules.mp4 (69.2 MB)
  • 016 Case Escalation Rules.en.srt (8.9 KB)
  • 016 Case Escalation Rules.mp4 (54.6 MB)
  • 017 Business Hours.en.srt (4.3 KB)
  • 017 Business Hours.mp4 (26.6 MB)
  • 018 Case Teams.en.srt (9.5 KB)
  • 018 Case Teams.mp4 (60.8 MB)
  • 019 Case Closure Configuration.en.srt (3.8 KB)
  • 019 Case Closure Configuration.mp4 (24.7 MB)
  • 020 Creating a Close Case Quick Action.en.srt (7.3 KB)
  • 020 Creating a Close Case Quick Action.mp4 (49.0 MB)
  • 021 Salesforce Solution Management.en.srt (3.0 KB)
  • 021 Salesforce Solution Management.mp4 (21.8 MB)
  • 022 Enabling Salesforce Knowledge.en.srt (6.2 KB)
  • 022 Enabling Salesforce Knowledge.mp4 (34.2 MB)
  • 023 Adding Knowledge to the Service Console.en.srt (4.4 KB)
  • 023 Adding Knowledge to the Service Console.mp4 (27.0 MB)
  • 024 Knowledge Record Types and Page Layouts.en.srt (8.7 KB)
  • 024 Knowledge Record Types and Page Layouts.mp4 (58.3 MB)
  • 025 Versioning and Publishing of Knowledge Articles.en.srt (16.2 KB)
  • 025 Versioning and Publishing of Knowledge Articles.mp4 (99.4 MB)
  • 026 Using Knowledge Articles While Working Cases.en.srt (4.1 KB)
  • 026 Using Knowledge Articles While Working Cases.mp4 (26.1 MB)
  • 027 Solutions vs. Knowledge.en.srt (3.6 KB)
  • 027 Solutions vs. Knowledge.mp4 (31.1 MB)
  • 028 Creating Data Categories for Knowledge Articles.en.srt (5.2 KB)
  • 028 Creating Data Categories for Knowledge Articles.mp4 (32.9 MB)
  • 029 Importing Articles to Salesforce Knowledge.en.srt (5.4 KB)
  • 029 Importing Articles to Salesforce Knowledge.mp4 (35.9 MB)
  • 030 Salesforce Communities Introduction.en.srt (2.6 KB)
  • 030 Salesforce Communities Introduction.mp4 (15.9 MB)
  • 031 Creating a Community.en.srt (13.9 KB)
  • 031 Creating a Community.mp4 (105.0 MB)
  • 032 Lightning Bolt Solutions, Ideas and Questions in Communities.en.srt (12.8 KB)
  • 032 Lightning Bolt Solutions, Ideas and Questions in Communities.mp4 (92.3 MB)
  • external-assets-links.txt (0.9 KB)
02 Activity Management and Collaboration
  • 033 Activity Management and Collaboration Introduction.en.srt (1.7 KB)
  • 033 Activity Management and Collaboration Introduction.mp4 (18.2 MB)
  • 034 Creating Tasks and Marking Them as Complete.en.srt (5.2 KB)
  • 034 Creating Tasks and Marking Them as Complete.mp4 (37.2 MB)
  • 035 Tasks Customization.en.srt (3.8 KB)
  • 035 Tasks Customization.mp4 (23.6 MB)
  • 036 Event Management.en.srt (7.5 KB)
  • 036 Event Management.mp4 (51.3 MB)
  • 037 Public Calendars.en.srt (5.2 KB)
  • 037 Public Calendars.mp4 (31.3 MB)
  • 038 Chatter for Collaboration.en.srt (9.4 KB)
  • 038 Chatter for Collaboration.mp4 (56.3 MB)
  • 039 Chatter Feeds and Feed Tracking.en.srt (5.4 KB)
  • 039 Chatter Feeds and Feed Tracking.mp4 (33.6 MB)
  • 040 Publisher Actions.en.srt (6.7 KB)
  • 040 Publisher Actions.mp4 (46.1 MB)
  • 041 Emojis in Chatter Posts.en.srt (1.4 KB)
  • 041 Emojis in Chatter Posts.mp4 (7.5 MB)
  • 042 Chatter Groups and Seen-By Counts.en.srt (7.1 KB)
  • 042 Chatter Groups and Seen-By Counts.mp4 (46.1 MB)
  • 043 Chatter Security.en.srt (3.6 KB)
  • 043 Chatter Security.mp4 (25.1 MB)
  • 044 Chatter Streams.en.srt (4.8 KB)
  • 044 Chatter Streams.mp4 (28.7 MB)
  • 045 Draft Posts.html (1.7 KB)
  • external-assets-links.txt (0.2 KB)
03 Data Management
  • 046 Data Management Introduction.html (1.5 KB)
  • 047 Data Export.en.srt (6.3 KB)
  • 047 Data Export.mp4 (38.6 MB)
  • 048 Data Import Wizard.en.srt (10.6 KB)
  • 048 Data Import Wizard.mp4 (74.2 MB)
  • 049 Data Loader.en.srt (6.3 KB)
  • 049 Data Loader.mp4 (43.1 MB)
  • 050 Data vs. Metadata.en.srt (6.1 KB)
  • 050 Data vs. Metadata.mp4 (51.1 MB)
  • 051 Duplicate Management.en.srt (17.0 KB)
  • 051 Duplicate Management.mp4 (110.0 MB)
  • 052 Merging Duplicates.en.srt (6.4 KB)
  • 052 Merging Duplicates.mp4 (46.4 MB)
  • 053 Universal Picklists.en.srt (11.4 KB)
  • 053 Universal Picklists.mp4 (75.7 MB)
  • 054 Sample Exam Question #4.en.srt (5.6 KB)
  • 054 Sample Exam Question #4.mp4 (29.7 MB)
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Description


Description

My original Salesforce Classic Administrator Certification Course released in March of 2016 and is the best-selling and highest rated Salesforce course of all time, worldwide (not just on Udemy). I have been teaching Salesforce online since that time and have taught well over 110,000 students.

This course is part 3 of a new course series, recorded in the current release of Salesforce. Whereas my prior course was recorded in Salesforce Classic, this course is recorded in Lightning Experience. Also, in order to get the most current information out to you as quickly as possible, I am dividing up the Salesforce Administrator Certification into a series of courses – this is the third course in the new series.

This course covers the following Knowledge Areas of the Exam Guide:

Service and Support Applications
Activity Management and Collaboration
Data Management

After Tens of Thousands of Udemy Survey ratings for my courses, the students have spoken:

“Are you learning valuable information?” 99.6% answered YES

“Are the explanations of the concepts clear?” 99.8% answered YES

“Is the instructor knowledgeable about the topic?” 99.9% answered YES
Who this course is for:

Anyone interested in attaining the Salesforce Administrator Certification
Anyone needing to learn the fundamentals of the Salesforce platform
Anyone needing to learn how to administer the platform in Salesforce Lightning Experience
Anyone who has taken Mike Wheeler’s Admin Course in Salesforce Classic and wishes to supplement their knowledge in Lightning

Requirements

No prior Salesforce experience is required
Basic computer skills and an Internet connection will be helpful

Last Updated 12/2020



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Udemy - Salesforce Lightning 2020 Certified Administrator Part 3

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Download torrent
2.5 GB
seeders:6
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Udemy - Salesforce Lightning 2020 Certified Administrator Part 3

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