Udemy - (Cms) Customer Success Management - Certification Course

seeders: 4
leechers: 9
updated:
Download torrent
Added by freecoursewb in Other > Tutorials
Download Fast Safe Anonymous
movies, software, shows...

Files

[ FreeCourseWeb.com ] Udemy - (Cms) Customer Success Management - Certification Course
  • Get Bonus Downloads Here.url (0.2 KB)
    • ~Get Your Files Here ! 1 - An Overview of the Customer Success Managers Role
    • 1 - What is Meant by Customer Success.mp4 (85.9 MB)
    • 2 - Treating Your Customer as Your Business Partner.mp4 (78.3 MB)
    • 3 - Where do CSMS fir Within the Wider Organizational Structure.mp4 (120.3 MB)
    2 - Readiness for Customer Success Management
    • 4 - What is Your Organizations Customer Success Strategy.mp4 (37.1 MB)
    • 5 - What is Your Role to Your Organizations Customer Success Strategy.mp4 (53.0 MB)
    • 6 - What Assets and Resources are Available to Help You.mp4 (60.7 MB)
    • 7 - How Will You Plan and Manage Your Time.mp4 (50.1 MB)
    3 - Customer Success Management Tasks Tools and Techniques
    • 10 - Getting in Front of Senior Management and C Level Customer Stakeholders.mp4 (75.7 MB)
    • 8 - The RAPAE Task Model A Way to Categorize CSM Activities.mp4 (60.2 MB)
    • 9 - Understanding the Critical Path.mp4 (89.6 MB)
    4 - Practical CSM Framework Phase 1 Preparation
    • 11 - What is Phase 1 Preparation.mp4 (53.4 MB)
    • 12 - Accessing Information.mp4 (45.2 MB)
    • 13 - Internal Handover.mp4 (37.4 MB)
    • 14 - Customer Information.mp4 (46.3 MB)
    • 15 - Initiative Information and Customer Outcome Requirements.mp4 (36.4 MB)
    • 16 - CSM Outcome Requirements.mp4 (41.3 MB)
    • 17 - Third Parties and Project Status.mp4 (82.4 MB)
    • 18 - Tools for PCSMF Phase 1 Preparation.mp4 (40.0 MB)
    5 - Practical CSM Framework Phase 2 Commitment
    • 19 - What is Commitment All About.mp4 (51.3 MB)
    • 20 - Communicating with the Customer.mp4 (123.7 MB)
    • 21 - Developing a Stakeholder Management Strategy.mp4 (70.2 MB)
    6 - Practical CSM Framework Phase 3 Onboarding
    • 22 - What is PCSMF Phase 3 Onboarding All About.mp4 (22.9 MB)
    • 23 - Generic and Customized Onboarding Models.mp4 (67.1 MB)
    • 24 - Information for Onboarding.mp4 (111.5 MB)
    • 25 - Tools for PCSMF Phase 3 Onboarding.mp4 (42.4 MB)
    7 - Practical CSM Framework Phase 4 Adoption Planning Part 1 Concepts
    • 26 - What is Adoption All About.mp4 (79.5 MB)
    • 27 - Understanding Impacted Users.mp4 (82.0 MB)
    • 28 - Research Techniques.mp4 (77.9 MB)
    • 29 - CSM Involvement in Adoption Research.mp4 (45.5 MB)
    8 - Practical CSM Framework Phase 4 Adoption Planning Part 2 Implementation
    • 30 - Step 1 Determine Adoption Requirements.mp4 (44.0 MB)
    • 31 - Step 3 Create Impacted Groups.mp4 (70.9 MB)
    • 32 - Step 5 Determine Communication Training and support Requirements.mp4 (91.5 MB)
    • 33 - Step 6 Capture Adoption Barriers and Risks.mp4 (86.9 MB)
    • Bonus Resources.txt (0.4 KB)

Description

(Cms) Customer Success Management: Certification Course



https://FreeCourseWeb.com

Published 12/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.11 GB | Duration: 7h 18m

Learn all Phases and Practice the Customer Success Management(CSM) Framework

What you'll learn
Understanding Outcomes and KPIs
Practice all 7 Phases of Practical CMS
Prepare for your Customer Success Manager interview. We won't go into interview skills, but we'll learn more about Customer Success.
Understand the basic principles of Customer Success. This is the cornerstone of your career as a CSM.
Show interviewers that you know your customers' success better than anyone
Gain a better understanding of what it's like to work as a Customer Success Manager
Help your customers realize the value of your solution and achieve business outcomes
Gain practice and confidence to accomplish key tasks using best practice tools and methods

Requirements
Desire to learn Customer Success Management



Download torrent
2.1 GB
seeders:4
leechers:9
Udemy - (Cms) Customer Success Management - Certification Course

Trackers

tracker name
udp://tracker.torrent.eu.org:451/announce
udp://tracker.tiny-vps.com:6969/announce
http://tracker.foreverpirates.co:80/announce
udp://tracker.cyberia.is:6969/announce
udp://exodus.desync.com:6969/announce
udp://explodie.org:6969/announce
udp://tracker.opentrackr.org:1337/announce
udp://9.rarbg.to:2780/announce
udp://tracker.internetwarriors.net:1337/announce
udp://ipv4.tracker.harry.lu:80/announce
udp://open.stealth.si:80/announce
udp://9.rarbg.to:2900/announce
udp://9.rarbg.me:2720/announce
udp://opentor.org:2710/announce
µTorrent compatible trackers list

Download torrent
2.1 GB
seeders:4
leechers:9
Udemy - (Cms) Customer Success Management - Certification Course

Torrent hash: FE94FA0134B74572250E2499D3B14AE3C4F5BC95