[ FreeCourseWeb ] Udemy - ITIL 2011- v3 Foundation - Complete Course Practice Exams

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[ FreeCourseWeb.com ] ITIL 2011/ v3 Foundation : Complete Course + Practice Exams

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MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English + .VTT | Duration: 6.5 hour | Size: 6.65 GB
Your complete package to passing the ITIL Foundation (2011/v3) exam on your first attempt! (practice exams Included)
What you'll learn

Getting ITIL Foundation certified
Passing the ITIL® Foundation exam in the First Try!
Depth Knowledge on Service Design: Portfolio , SDP,4 P,Service process, SLM,SLA,OLA,Customer level,Multi-level,SIP, Service Continuity Management, Security management, BCM,ITSCM, Supplier Management
Depth Knowledge on Service Strategy : process,Portfolio Management, Demand Management, BRM and SLM, Service Strategy Industry Experience.
Describing the ITIL framework
Understanding real-world examples
In-depth knowledge on Service Transition : Change Management, Asset and Configuration Management, Release and Deployment Management, Knowledge Management, Industry Experience of Service transition
In-depth knowledge on Service Operation : Technical Management, Event Management , Request Fulfillment Process , Problem Management, Relationship Management, Service Operation
Depth Knowledge on Continual Service Improvement : CSI Objective, CSI register, Seven-Step Improvement Process CSI, CSI Manager, Inputs and Outputs, CSI implementation in Industries
Applying ITIL to your organization
Discuss ITIL concepts with confidence

Requirements

No Prerequisites
Anyone interested to Learn can take the course!

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[ FreeCourseWeb ] Udemy - ITIL 2011- v3 Foundation - Complete Course Practice Exams


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6.6 GB
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[ FreeCourseWeb ] Udemy - ITIL 2011- v3 Foundation - Complete Course Practice Exams


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